Communication is the most basic element of ensuring proper functioning of every business and organisation. And to ensure smooth flow of communication with an organisation, it is essential to have a suitable business phone system. The constant advancements in the technological sector have brought significant changes in the role of a business phone system and these phone systems are no longer left as a mere tool for making and receiving calls. The unified communications technology available nowadays enables the employees to communicate through phone, video, and text, which gives businesses the flexibility to connect with customers and clients in any way they prefer.
The market of business phone systems has grown majorly in recent years, with an array of phone system options available to choose from. This makes finding a suitable phone system for the business a difficult task.
To help the readers understand the type and nature of the major existing categories of business phone systems, we’ve provided here in this blog, a complete overview of the different types of business phone systems available in the market these days.
There are major four types of business phone systems that a business can use to communicate with its customers. Here is a list of them:
PBX Phone system: The PBX (private branch exchange) is the most common and earliest form of phone systems that are designed for business use. It works like a centralized telephone network that connects many people within an organization to each other and lets the organization send and receive phone calls.
IP Based business phone system: The IP PBX makes use of VoIP technology and IP networks such as the internet to make calls. IP technology uses little packets of digitalized information and sends them over the internet.
Hosted business phone system: The hosted phone systems indicate that a service company hosts this for the customers. An independent company will deliver this service to a business organization, while the business can still use features such as voicemail, faxing, automated greetings, touchtone menus, conference calling, call auditing and calling logs, and more.
VOIP phone systems: A VOIP based phone system acts like a hybrid of IP based and hosted business phone systems. This method is used for making voice calls using internet connections instead of traditional Integrated Services Digital Network (ISDN) phone lines.
Leading Business Phone Systems by GenesysTel
GenesysTel is one of Australia's most trusted telecom company that specializes in delivering smart business telecommunications solutions. We have more than 15 years of experience in delivering customized business telephone systems to a diverse range of clients across a number of industry sectors. We offer responsive, personalized, and affordable plans for both medium sized and small business VoIP solutions. Our experts' team will work closely with you to fully understand your business needs and deliver the most cost-effective business telecommunications solutions.
For more information, please contact info@genesystel.com.au.